At Wap Trade, we aim to provide the best WhatsApp API services to support your business communication. Please read our refund policy carefully before making any payments.
1. No Refund After Activation
Once your WhatsApp API service is activated and the setup is complete, no refunds will be issued. This includes monthly, quarterly, or yearly subscriptions.
2. Refunds Before Activation
If you cancel your order before the WhatsApp API account is activated or configured, you may request a refund. Refund approval is subject to review and must be requested within 3 days of payment.
3. Service Issues
If there are technical issues or service failures from our side that prevent usage of the service for more than 7 consecutive days, we may offer:
- Partial refund, or
- Service extension, at our discretion.
4. How to Request a Refund
To request a refund (if eligible), please contact us with your payment details and reason:
📧 Email: waptradeindia@gmail.com
📱 WhatsApp: +91 96 26 44 24 23
We will review your request and respond within 5 business days.
5. Payment Gateway Charges
In case of approved refunds, any payment gateway charges or transaction fees will be deducted from the total refundable amount.
6. Final Decision
All refund decisions are made by Wap Trade and are considered final. We reserve the right to reject refund requests that do not meet the above terms.